Technical support technician with superb troubleshooting and interpersonal skills to assist customers with computer related hardware, software and network issues. Knowledgeable on a v ariety of operating systems, efficiently and effectively resolves issues.
Technical support technician with superb troubleshooting and interpersonal skills to assist customers with computer related hardware, software and network issues. Knowledgeable on a variety of operating systems, brings attention to detail and a dedication to technical improvement to each job.
Maintain and manage over 400 systems and servers in an exam-center computer-lab connected via a LAN, applying experience to conduct daily maintenance and quickly resolve any arising issues to maintain smooth service and consistent uptime. Conduct network-related software installation on Linux-based systems and install and maintain operating systems and drivers on all systems.